From planning, to installation, to support, we see it all through to completion ourselves.
One of our strengths here at AstroServe is our ability to support you as a one-stop solution provider. From new ideas, to system design, device procurement, installation, and post-delivery support and maintenance, we provide comprehensive, one-stop service. Our clients know that they can come to us with anything that might be on their mind.
We provide the same high standards of service to our clients regardless of the country.
AstroServe has developed the ability to handle a variety of cases, depending on how the client wants to proceed. In addition, our experience in working with foreign companies doing business in the Japanese market has established a track record of trust and success with our clients.
We have a support system that enables Japanese companies to set up their offices overseas without any inconvenience, just as they would in Japan. Astroserve is a member of international alliances and can assist in working with local integrators to deliver projects.
In 2019, Astro Serve became the first Japanese company to join the world's oldest and largest alliance of AV system integrators PSNI （Professional System Network International）
(*There are 199 member companies from over 50 countries in the alliance as of 2021.)
Clients that operate globally can take advantage of the products of all member companies under the PSNI alliance, as well as the standardized AV equipment-related services provided by local integrators, regardless of their country.
In addition, we also have extensive experience in handling the projects of clients who are seeking to expand into Japan from overseas.
If a system isn't easy to use, it doesn't matter how advanced it is.
Without ease of use, the latest technology would offer users nothing. We have an unwavering commitment to providing our clients with systems that make things easier for them by being practical, intuitive, and user-friendly.
For every event, we have ideas that will help make it a success.
Whenever you have an event or conference at an outside venue, please leave it to us. We will provide wide-ranging support, encompassing everything from audio and video equipment rentals, to the operation of that equipment.
When we deliver a system, our work does not end there.
In addition to regular maintenance after delivery, our comprehensive support system sees our engineers assigned to our clients' places of work, managing emergency situations, supporting day-to-day operations, and troubleshooting.
